Coronavirus FAQ

Is it safe to attend my eye clinic?

You shouldn’t be concerned about attending injections at your local eye clinic. Hospitals and eye professionals are receiving regular guidance from The Royal College of Ophthalmologists as well as Public Health England. They want to ensure everything possible is being done to make sure patients receive their eye injections in a safe environment. Hospital eye units are being asked to take a number of actions.

Should I attend my injections?

All routine appointments in eye clinics continue to be postponed.

However, injections for wet AMD, and other conditions which would cause severe visual loss if not treated, are still going ahead. Read the latest advice from the Royal College of Ophthalmologists. 

If you think you have the coronavirus it is important that you do not go to your local hospital. If you have an appointment, we recommend that you call your eye clinic to rearrange your injection for when your symptoms have subsided.If you do not have any reason to suspect you may have coronavirus then we would advise all patients receiving injections to attend their appointments as usual, unless told otherwise by their local eye clinic.

NHS information about the coronavirus, including symptoms

How can I help stop coronavirus spreading?

Everyone must stay at home to help stop the spread of coronavirus.

This includes people of all ages – even if you do not have any symptoms or other health conditions.

You can only leave your home:

  • to shop for basic essentials – only when you really need to
  • to do one form of exercise a day – such as a run, walk or cycle, alone or with other people you live with
  • for any medical need – for example, for your injection at the eye clinic or to visit a pharmacy or deliver essential supplies to a vulnerable person
  • to travel to and from work – but only where this is absolutely necessary

What should I do if I have coronavirus symptoms?

Continue to stay at home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.Use the 111 online coronavirus service to find out what to do.

How can I look after my mental health?

If you are feeling particularly anxious at the moment and are concerned for your mental health, The World Health Organisation has published a document on mental health and dealing with stress during the outbreak.

Some of their recommendations include:

  • Avoid watching, reading or listening to news that could cause you to feel anxious or distressed
  • Seek information mainly to take practical steps to prepare yourself and loved ones
  • See information updates at specific times.

Coronavirus: how to manage your mental health – BBC

In the meantime, our support services are also here to help. If you can support others, we'd love to hear from you. Call us on 0300 3030 111 Monday to Friday 9am to 5pm to access all our other services:

Advice and information
Our Advice and Information staff are friendly and knowledgeable professionals who can answer questions and provide information and advice about any aspect of living with macular disease.

Befrienders offer a friendly listening ear to people affected by macular disease, to help reduce feelings of loneliness and isolation.

Treatment buddies
Treatment buddies offer telephone support to people who are anxious about their injections, offer information and reassurance.

Our team of professional, accredited counsellors are available for free confidential telephone sessions for anyone with macular disease, or their family, in the UK or internationally.

All our services are free to use.