COVID-19 and Macular Society support groups

The health and wellbeing of our staff, volunteers and service users are of paramount importance. At this time we must continue to balance our responsibilities to protect people from COVID-19 infection, with the recognition that our job is also to provide services that support the wellbeing of many thousands of people.

Our current guidance has been formed taking into account the views of staff, volunteers and trustees, as well as the Government’s advice at any given time. 

We take into account advice and guidance as it stands in each country.

Regional staff and groups

We are now returning to face to face activities but we continue to advise caution. Our face-to-face services are largely delivered to and by older people, many of whom remain vulnerable and who may be anxious about attending in person. Even without legal obligations, the responsibility for running a safe group remains substantial and we will support any volunteer who decides not to meet face to face with their group for the time being. For our members that are unable, or choose not to attend a group in person, we will continue to run various telephone support groups across the UK. We know how important it is to keep everyone connected.

We have a checklist in place for our face to face groups. This ensures that they take into account the key issues and we will be asking every group to complete it before any meetings are held.

We strongly advise against meetings being held in the homes of volunteers or in other venues that do not fulfil the requirements of our checklist.

Regional managers are now travelling again and they are continuing to work closely with all our volunteers and group members.

Our team of regional managers, the support team in Andover, the senior managers of the Society and I as CEO, are all at your disposal to discuss and talk through everyone's specific circumstances and enquiries so please do not hesitate to contact us.

Best wishes

Cathy Yelf
Direct Line: 01264 321 973
Mobile: 07775 683 452

Stephen Scowcroft
Director of Services
Direct Line: 01264 560 643 
Mobile: 07909 203 698

Maria Storesund
Head of Regions
Phone: 01264 560 006
Mobile: 07884 742 517