Advice and Information Service Operative

£13,158 (FTE £21,930)

Part Time (22.5 hours per week, Mon to Wed - 9am to 5pm) based in Andover, Hampshire 

Could you help someone cope with the devastating news that they will lose their sight? The Macular Society is a national charity supporting people with all forms of macular degeneration. We need someone to work in our team of expert advisors, answering phone, email and on-line queries about living with a macular condition.   

The successful applicant will have:

  • Great listening skills 
  • A friendly and professional telephone manner
  • Good problem solving skills 
  • An empathetic approach 
  • Good office and IT experience 
  • Understanding of or interest in assistive technologies
  • Ability to learn rapidly (knowledge of macular disease is desirable but not essential as full training will be provided).

Click here for the full job description

To apply, please email your CV with a covering letter explaining why this role interests you and what you would bring to the role to:

Deadline: 5pm on 26 October 2018

Interviews: Thursday 8 November & Monday 12 November 2018, held at Andover

For questions, contact Tessa Barrett, head of service delivery on 01264 321971 or email