Telephone Befrienders

You can make a real difference to people affected by macular disease by offering them a friendly listening ear.

Volunteer befrienders maintain regular contact with individuals over the telephone, helping to reduce feelings of loneliness and isolation. Many people who use the service like talking to a befriender who also has a macular condition, to share experiences with someone who understands.  

As a befriender, you can expect your conversations with your befriendee to be varied, from hobbies and interests to living with a macular condition. Using your communication and listening skills, a friendly, patient approach and an understanding of living with vision loss, you will encourage your befriendee and help rebuild their confidence.

You can perform this role from the comfort of your own home and we will meet any expenses for the calls you make. Training is provided in the form of a short course to complete at home, followed by a telephone conference with other volunteers.

Is this the role for me?

  • Are you able to commit to making a regular telephone call to one or two people?
  • Do you understand the challenges of living with a macular condition?
  • Do you have experience of supporting others, particularly those in difficult situations?
  • Are you prepared to listen to anyone, even though you may not always agree with their point of view?