Face to face fundraising

Face-to-face fundraising gives people the opportunity to talk in person to one of our fundraisers and enables members of the public to find out more about macular disease and the Macular Society.

It’s essential that we continue to reach new supporters who can help fund more research to find a cure for macular disease, and support and provide information and advice for people living with macular disease.

Many charities use face-to-face fundraising; it is a successful method of fundraising.

General information

What is face-to-face fundraising?

Our professionally trained fundraisers talk to people at shopping centres, train stations, in the high street or at their front doors in selected areas across the country. They ask people to support us with a regular gift via direct debit or to play our weekly lottery.

How do I recognise a Macular Society fundraiser?

Our fundraisers wear an ID badge showing the fundraiser’s name, photo and ID number.

If you would like to check whether someone claiming to represent us is an authorised fundraiser, you can contact us on 01264 350 551 between 9am and 5pm, Monday to Friday. Outside these hours, the fundraiser can give you a number you can call to check.

Where does Macular Society fundraise?

Our fundraisers visit train stations, shopping centres and shops across the UK. The fundraisers work from a Macular Society stand or card, and provide people with information about the charity, and ask people to support our vital work.

Our fundraisers also visit homes across the UK to speak to people about our work and ask if they would like to support us.

About our fundraisers

Our fundraisers receive comprehensive training from the Macular Society. They are dedicated to raising money and awareness of our mission to Beat Macular Disease.

We want to ensure people have a positive experience when interacting with our fundraisers, and that they are friendly, professional and helpful.

We are members of the Institute of Fundraising (IoF), and follow guidance set by the Fundraising Regulator. All our fundraisers follow the IoF code of conduct. We also ‘mystery shop’ and carry out quality control to ensure that all our fundraisers meet the high standards that we expect from them.

About our agencies

We have chosen to work with trusted partner agencies to help deliver professional fundraising on our behalf. All fundraisers understand our purpose, and are trained to provide an excellent quality of service.

The agency we have chosen is an active member of the Institute of Fundraising. We have chosen to partner with them due to their experience in this method of fundraising, and they follow all relevant laws and codes of practice.

Face-to-Face Fundraising – Questions related to Covid-19

Face-to-Face fundraising generates vital funds for us, whilst providing the opportunity for people whose livelihoods have been affected by Covid-19.  We have made some changes to our processes due to the risks associated with coronavirus.

What precautions do the Fundraisers take?

Fundraisers will adhere to officially recommended hygiene standards and follow the latest government guidance. We will review the measures we are taking in line with changes to guidance.

We are following guidance from the Fundraising Regulator, and our priority is the safety of our fundraisers and members of the public.

Please contact us if you have any specific concerns or feedback.

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