Patient information manager
Closing date: Sunday 25 January 2026
Location: Based in Andover, Hampshire or hybrid
Salary: £39,000 - £41,000 - Full time - 37.5 hours per week
Join us in Beating Macular Disease
Are you a natural communicator who loves helping others? Do you want to make a real difference to people living with sight loss? Join the Macular Society as our patient information manager and help us Beat Macular Disease by providing high quality, engaging and interesting patient information materials that are accurate and up to date.
About the Macular Society
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. We're the only UK charity determined to beat the fear and isolation of macular disease through:
- World class research to find new treatments and a cure
- Practical support for people affected by sight loss
- Trusted advice and support services that empower those living with macular disease
About the role
We are looking for somebody who can create content in a range of formats to make sure that people living with macular disease get the information they need, when they need it. You will also have excellent research and communication skills. If you are confident managing multiple projects at once then we would love to hear from you.
As our patient information manager, you will:
- Produce high quality, engaging and interesting patient information materials that are accurate and up to date.
- Seek and use input from people living with macular disease to inform our information offer and ensure it is meeting their needs.
- Lead evaluation of our patient information offer, gathering feedback and making changes to improve its quality.
- Create user journeys around content and services that allow and promote deeper engagement.
- Be an expert in what people with macular disease need to know and use that knowledge to guide others.
About you
Our ideal candidate will have:
- Experience of creating quality-assured written patient information, translating complex scientific information into understandable language.
- Extensive experience of tailoring content for different audiences and channels, including print, email and digital information.
- Excellent knowledge of best practice in digital health and patient information, including accessibility, SEO, and user journeys.
- Understanding of the information and support needs of people with macular disease, families and carers at all stages of their journey, or desire to develop this understanding.
- Ability to search, understand and summarise scientific information and research papers.
Why join us?
In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
Benefits include:
- Flexible working options
- 26 days annual leave, rising to 27 after one year
- Option to buy or sell annual leave
- Supportive family-friendly policies
- 6% pension contribution
To read about our benefits in more detail, see link below.
Inclusion and diversity
We are an equal opportunities employer and a Disability Confident Employer. We welcome applications from all suitably qualified persons, particularly people with lived experience of sight loss.
- Guaranteed interview for disabled applicants who meet the minimum (essential) criteria and disclose their disability in their application
- Opportunities to request reasonable adjustments for interviews and the role
We aim to be an inclusive employer reflecting the communities we serve.
How to apply
For a full job description and person specification, please see below.
To apply: Please email your CV with a covering letter to recruitment@macularsociety.org
Questions? Please address any questions by email to jessica.kirby@macularsociety.org
Closing date: 25 January 2026
Interviews: Week commencing 9 February 2026
