Telephone befriending

It is not unusual for some people with macular disease to feel isolated, especially if it’s difficult to get out and about. However, there is no need to feel alone - our telephone befrienders can provide a regular friendly phone call, which may help to rebuild confidence and independence.

Our telephone befriending service may be especially helpful if you cannot get to one of our support group meetings, but would like to talk to someone who has experience of macular disease.


"What I find most beneficial about befriending is the friendship and reliability, the positivity and the encouragement. It's an extremely well-managed service."

Rita Befriending service user

We match you with someone who will call you regularly for a friendly chat. You may be interested to swap stories about your experience of living with sight-loss, but equally you may want to talk about anything but! The conversation is guided by you.

We aim to find you a befriender who shares your interests or experiences, and who understands exactly what it’s like to live with a macular condition.

If you are interested in using the telephone befriending service, call the Advice and Information Service on 0300 3030 111 or make a referral below.

Last review date: 12 2022
Next review date: 12 2023