Volunteer communication and learning officer
Closing date: Monday 12 January 2026
Location: This is a UK-wide role and can be home-based from anywhere in the UK. Some travel will be required, including occasional visits to our office in Andover, Hampshire. Office-based or hybrid working is also available for those living within commuting distance of Andover.
Salary: £29,000 - £32,000 per annum - Full time - 37.5 hours per week
Join us in Beating Macular Disease
Are you somebody who would love to use your coordination skills to help us Beat Macular Disease? Join the Macular Society as our volunteer communication and learning officer and help us Beat Macular Disease by supporting our incredible fundraisers and growing our community.
About the Macular Society
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. We're the only UK charity determined to beat the fear and isolation of macular disease through:
- World class research to find new treatments and a cure
- Practical support for people affected by sight loss
- Trusted advice and support services that empower those living with macular disease
About the role
We’re seeking a creative and organised individual to lead on communications and learning for our volunteer network. You’ll be responsible for developing engaging content, coordinating volunteer newsletters, and supporting the delivery of training and learning resources across a wide range of roles. This role requires excellent written and verbal communication skills, a keen eye for detail, and a collaborative approach to ensure volunteers feel informed, supported, and connected.
As our volunteer communication and learning officer, you will:
- Be responsible for developing, designing and implementing a range of communication, engagement and learning content, using a blend of approaches including emails, webinars, web content, videos and audio resources.
- Work with the community development manager and other relevant colleagues to ensure learning content supports the broader volunteer development strategy and reflects evolving volunteer roles.
- Be responsible for ensuring all content meets the needs of volunteers and helps to inspire, motivate and enable our volunteers to succeed in their roles.
- Partner with colleagues and topic specialists across the organisation to understand changes impacting volunteers, and successfully communicate these to them.
- Be responsible for involving volunteers in the coproduction of resources, ensuring that they are central to the planning process.
- Be responsible for volunteer communications, scheduling, collating, writing and editing content, managing distribution (working closely with the engagement team).
About you
Our ideal candidate will have:
- Experience of writing and editing copy to inform and inspire within a communication or customer relations environment.
- An understanding of volunteers and volunteering, and how to successfully work alongside a diverse volunteer network.
- Familiarity with volunteer management, community engagement, or peer support models.
- Ability to listen to and act on volunteer feedback to continuously improve materials and sessions.
- Awareness of accessibility needs in communication and training design.
Why join us?
In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
Benefits include:
- Flexible working options
- 26 days annual leave, rising to 27 after one year
- Option to buy or sell annual leave
- Supportive family-friendly policies
- 6% pension contribution
To read about our benefits in more detail, see link below.
Inclusion and diversity
We are an equal opportunities employer and a Disability Confident Employer. We welcome applications from all suitably qualified persons, particularly people with lived experience of sight loss.
- Guaranteed interview for disabled applicants who meet the minimum (essential) criteria and disclose their disability in their application
- Opportunities to request reasonable adjustments for interviews and the role
We aim to be an inclusive employer reflecting the communities we serve.
How to apply
For a full job description and person specification, please see below.
To apply: Please email your CV with a covering letter to recruitment@macularsociety.org
Questions? Please address any questions by email to lucinda.hardy@macularsociety.org
Closing date: 12 January 2026
Interviews: Week commencing 19 January 2026
