Volunteer support officer - recruitment
Closing date: Monday 16 February 2026
Location: Flexible location: Home based, Andover or Hybrid.
Salary: £29,000 - £32,000 pro-rata - Part Time - 22.5 hours per week
Join us in Beating Macular Disease
Are you an experienced volunteer recruiter who would love to use your skills to help us Beat Macular Disease? Are you proactive and motivated by results? Join the Macular Society as a volunteer support officer, and use your talents to help us recruit new volunteers.
About the Macular Society
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. We're the only UK charity determined to beat the fear and isolation of macular disease through:
- World class research to find new treatments and a cure
- Practical support for people affected by sight loss
- Trusted advice and support services that empower those living with macular disease
About the role
As part of our friendly and collaborative volunteer and group support team, you will be responsible for day-to-day support to our volunteers, within our local groups and our wider services. This includes recruitment of new volunteers and responding to requests for support and advice from existing volunteers.
As our volunteer support officer, you will:
- Develop and implement a volunteer recruitment plan that assess the requirements for volunteers in each department and across various teams.
- Recruit new volunteers, through advertising and events.
- Manage the end-to-end process for volunteers, including onboarding and offboarding, ensuring all processes are compliant with safeguarding and data protection requirements.
- Work with the volunteer communication and learning officer to develop and manage regular communication channels to all volunteers to ensure they have up to date information and are fully informed.
- Ensuring that volunteer applications to Macular Society are dealt with in a timely manner and followed up to ensure that they are being supported and given an appropriate role to suit their skills and needs.
- Work with others to demonstrate and communicate the impact that volunteering can have for volunteers and for those who the charity supports.
- Promote inclusive and accessible recruitment practices to ensure volunteering opportunities are open to a diverse range of people.
About you
Our ideal candidate will have:
- Good working knowledge of administration processes, ideally within a volunteer or community-based setting.
- Familiarity with onboarding, safeguarding, or recruitment procedures.
- Ability to use systems, databases, and digital tools confidently (e.g. Word, Excel, Outlook).
- Keen attention to detail, ensuring accurate and consistent information is shared and recorded.
- Willingness to learn and keep up to date with policies and procedures relevant to volunteer support.
Why join us?
In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
Benefits include:
- Flexible working options
- 26 days annual leave, rising to 27 after one year
- Option to buy or sell annual leave
- Supportive family-friendly policies
- 6% pension contribution
To read about our benefits in more detail, see link below.
Inclusion and diversity
We are an equal opportunities employer and a Disability Confident Employer. We welcome applications from all suitably qualified persons, particularly people with lived experience of sight loss.
- Guaranteed interview for disabled applicants who meet the minimum (essential) criteria and disclose their disability in their application
- Opportunities to request reasonable adjustments for interviews and the role
We aim to be an inclusive employer reflecting the communities we serve.
How to apply
For a full job description and person specification, please see below.
To apply: Please email your CV with a covering letter to recruitment@macularsociety.org
Questions? Please address any questions by email to lucinda.hardy@macularsociety.org
Closing date: 16 February 2026
Interviews: 18 February 2026 onwards
